Solutions / Aged Care
One platform. Always audit-ready.
New Zealand aged care providers manage certification against Ngā Paerewa, ARRC contract obligations, Privacy Act requirements, HSWA workplace safety, HDC corrective actions, and medicines compliance. Often with the same evidence duplicated across all of them. Porticus maps every obligation in one place, so you complete a control once and satisfy multiple standards simultaneously.
Timing matters
Ngā Paerewa Standard Review
The Ministry is actively consulting on NZS 8134:2021. When the standard evolves, providers with Porticus adapt once - not across each siloed system.
Aged care compliance isn't one audit. It's six obligations that never stop changing.
Every residential care provider in New Zealand manages the same overlapping web of obligations.Each has its own audit cycle, its own evidence requirements, and its own regulatory body. But the underlying evidence is overwhelmingly the same.
Ngā Paerewa (NZS 8134:2021)
HealthCERT certification
ARRC Contracts
Te Whatu Ora funding compliance
Privacy Act 2020
Health Information Privacy Code
HSWA
WorkSafe NZ workplace safety
HDC
Complaint findings & corrective actions
Medicines Act
Controlled substances & medication management
The compliance headache is becoming a crisis for aged care providers.
The Ngā Paerewa standard review is underway, ARRC contracts keep evolving, HDC findings arrive on their own schedule, and privacy obligations tighten year by year. Managing them in separate systems means every change creates an invisible gap somewhere else.
The same evidence, duplicated everywhere
Your infection control policy satisfies Ngā Paerewa, your ARRC contract, your HSWA obligations, and your HDC corrective action plan - but you're maintaining it in four different places. One update missed in one system, and you're non-compliant somewhere you didn't expect.
Standards change faster than you can respond
The Ministry is actively reviewing NZS 8134:2021. ARRC contract terms shift with each funding cycle. HDC findings create new obligations on their own timeline. Keeping track of what changed, where it applies, and what you've missed is a full-time job nobody was hired to do.
Consultant knowledge walks out the door
A quality consultant builds your audit programme, prepares you for certification - and leaves. Twelve months later, the programme is stale, the knowledge is gone, and you're paying to rebuild from scratch. There's no institutional memory between audit cycles.
Audit preparation is a crisis, not a process
Every three years, the DAA audit arrives and it's a scramble. Evidence is scattered across folders, shared drives, and filing cabinets. Nobody is confident everything is current. The anxiety between audits is constant - because there's no way to know what you've missed until the auditor tells you.
Complete once. Satisfy Ngā Paerewa, ARRC, Privacy, HSWA, and HDC simultaneously.
Porticus maps the relationships between every obligation across every standard your facility manages. When you complete a control for one, every related requirement across all the others is automatically updated.
One Infection Control Policy
Upload your IPC policy once. Porticus maps it to Ngā Paerewa Section 3, your ARRC clinical governance requirements, HSWA biological hazard obligations, and HDC consumer safety standards. One document. Four standards satisfied.
One Care Plan
Updating a resident's care plan satisfies Ngā Paerewa person-centred care requirements, Privacy Act health information handling, interrai assessment obligations, and HDC consumer rights compliance - simultaneously.
One staff training record
A completed manual handling training record satisfies Ngā Paerewa competency requirements, HSWA hazardous work training, Employment Act health and safety duties, and your ARRC workforce obligations - all from one entry.
One Incident Report
A single adverse event notification satisfies your Ngā Paerewa reporting obligation, HealthCERT notification requirements, WorkSafe NZ notifiable event duties, and your ARRC contract reporting clause. One report, every obligation met.
The Ngā Paerewa standard review is coming. Be ready to adapt once, not everywhere.
The Ministry is actively consulting on NZS 8134:2021. When the updated standard is published, every provider will need to re-assess, re-map, and re-evidence their compliance. If your obligations are spread across disconnected systems, that's a manual re-build for each one.
With Porticus, the standard update flows through once. Every cross-linked control, test, and policy across Ngā Paerewa, ARRC, Privacy, HSWA, and HDC updates together. Your compliance posture adapts in step - not in arrears.
Who this is for
Residential Care Providers
Rest homes, dementia care units, hospitals, and continuing care facilities managing HealthCERT certification and ARRC contract compliance.
Multi-Site Operators
Providers running multiple facilities who need consistent compliance across every site - with visibility into gaps at each location.
Home & Community Care
Home-based care providers facing the same compliance stack as residential facilities, but with the added complexity of a distributed workforce.
Retirement Village + Care Operators
Operators managing both Retirement Villages Act obligations (ORA, disclosure, resident rights) and Ngā Paerewa certification - the highest overlap scenario in the sector.
Quality Consultants
Independent quality advisors who prepare providers for audit. Porticus makes your work permanent - your expertise stays alive between audit cycles, compounding value instead of being rebuilt annually.
Designated Auditing Agencies
DAAs whose audit quality depends on provider readiness. Better-prepared providers mean more efficient audits, fewer corrective action findings, and a stronger value proposition.
Standards our AI has already processed for NZ aged care - and any others you bring.
Aged Residential Care Certification
- • Ngā Paerewa - Health and Disability Services Standard (NZS 8134:2021)
- • Health and Disability Services (Safety) Act 2001
- • HealthCERT certification requirements
- • Designated Auditing Agency (DAA) audit standards
ARRC Contracts & Funding
- • Age Related Residential Care (ARRC) service agreements
- • Health New Zealand (Te Whatu Ora) contract obligations
- • Interrai assessment and care planning requirements
- • Reporting and disclosure obligations
Resident Privacy & Health Information
- • Privacy Act 2020 (NZ)
- • Health Information Privacy Code 2020
- • Resident consent and data handling
- • Breach notification requirements
Workplace Safety
- • Health and Safety at Work Act 2015 (HSWA)
- • WorkSafe NZ guidelines for care facilities
- • Manual handling and infection control
- • Clinical staff safety obligations
Health & Disability Commissioner
- • Code of Health and Disability Services Consumers' Rights
- • HDC complaint findings and corrective actions
- • Advocacy and complaint handling procedures
Medicines & Controlled Substances
- • Medicines Act 1981
- • Misuse of Drugs Act 1975
- • Medication management and storage protocols
- • Competency requirements for medication administration
Employment & Workforce
- • Employment Relations Act 2000
- • Care and support worker pay equity requirements
- • Police vetting and safety checks
- • Credential and registration tracking
Your standard or certification scheme isn't listed? Our AI reads the source text of any standard, regulation, or certification scheme and builds a complete, connected programme. We add it before you go live.
The more requirements you add, the less work each one takes.
This is the core economic difference between Porticus and every other approach. When your first programme is in the system, every programme you add after it costs less. Because Porticus already knows what you've done and automatically maps the overlap.
60-70%
Of your Ngā Paerewa certification evidence already satisfies ARRC, Privacy Act, and HSWA obligations
6+
Compliance domains managed simultaneously - Ngā Paerewa, ARRC, Privacy, HSWA, HDC, Medicines
1×
A single incident report satisfies HealthCERT notification, WorkSafe NZ, ARRC reporting, and HDC obligations in one step
Preparing for one audit builds readiness for the next.
Porticus calculates your cross-framework readiness in real time - based on your actual evidence and controls, updated continuously, not rebuilt each season.
Ngā Paerewa Certification Programme
HSWA / WorkSafe NZ Programme
HDC Corrective Action Programme
Every standard you add to Porticus costs less time and effort than the last - because every audit you pass has already partially done the work for the next one.
Your expertise shouldn't have to start over every audit season.
The work you do setting up a client's Ngā Paerewa certification programme, ARRC compliance framework, or HDC corrective action plan is the most valuable thing you deliver. With Porticus, that work stays alive between visits - the controls you mapped, the evidence you structured, the overlaps you identified all remain current and actionable in a platform your clients use every day.
Choose the model that fits your practice: white-label Porticus under your own brand, run it as a back-office managed service with your margins on top, or earn referral fees. If you manage 15 aged care clients and spend 30% of your time on annual re-setup work, Porticus reclaims roughly 4–5 clients' worth of capacity - freeing you to price on value delivered, not hours spent.
What changes for your practice:
- ✓Flexible partnership models. White-label Porticus under your own brand, run it as a managed service with your margins on top, or earn referral fees. You choose how it fits your practice
- ✓Lower your cost to serve each client. The re-setup work that eats your margins handles itself - giving you capacity for more clients or deeper advisory work at the same headcount
- ✓Move from time-and-materials to value-based pricing. When your expertise stays permanent between audits, clients pay for outcomes, not hours - and your revenue per client grows
- ✓Shift reclaimed time to higher-value advisory: interpreting regulatory changes, guiding corrective actions, expanding client compliance footprints
Always audit-ready. Every obligation connected. Purpose-built for NZ aged care.
Your expertise stays permanent. Your evidence flows everywhere. Your compliance compounds.